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Fellow Coffee Appliances / Coffee
HEAT-LOCK YOUR COFFEE & TEA
Leak-proof Slide-Lock Lid Indulge in the convenience of a mug that opens and closes with the flick of a thumb. Say goodbye to spills and messes. The slide-lock lid ensures your coffee stays in your mug, no matter your location or activity.
Exceptional Thermal Insulation Crafted from 304 18/8 double-wall vacuum-insulated stainless steel, Carter retains heat or stays cold for up to 6 hours. Whether it's your morning coffee or iced tea, your beverage stays at the perfect temperature, making every sip satisfying.
On-The-Go Compatibility With a slim design, this mug fits most cupholders. Whether you're in your car, on a bike, or carrying it in a backpack, Carter is always ready to go when you are. The leak-proof seal and slide-lock lid mean your bag stays dry, and your day stays smooth.
Sip Sustainably Built to last, Carter is BPA-free and durable. With each refill, it reduces your carbon footprint. According to an independent sustainability audit by Tunley Engineering, Carter becomes carbon neutral after approximately 27 uses, compared to disposable cups.
Move Mug Inspired Design Experience a uniquely angled lid that provides easy access for mid-commute drinks. Designed to quickly slide open for on-the-go sipping, it then effortlessly locks to keep the heat and flavor in, enhancing your overall drinking experience.
True Taste Ceramic Coating Our ceramic interior coating ensures your coffee or tea tastes as intended, free from the metallic aftertaste often associated with stainless steel. Say goodbye to lingering odors, oils, and unpleasant "old penny" notes, and savor the true flavor every time.
Fellow: Experts in Coffee & Product Design At Fellow, we combine beautiful design with flawless functionality. Our mission is to help coffee aficionados and beginners alike enjoy the journey of brewing. Carter is not just a mug; it’s a thoughtful addition to your daily routine.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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