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Fellow Coffee Appliances / Mug
[Unique Embossed Mountain Design MUG]
Discover a distinctive matte finish that brings an artistic touch to your tea-drinking moments. The delicately engraved mountain landscape resembles a refined painting, enhancing the overall texture and creating an elegant environment for every sip.
[Enhanced Tea Filter & Absorbent Coaster]
Our mug includes a ceramic and 304 stainless steel loose tea leaf steeper, ensuring a clean and delightful brew. Additionally, a heat-resistant ceramic coaster efficiently absorbs tea water, keeping your tabletop clean and protecting your desk.
[Ergonomic Bamboo Handle]
Crafted from high-quality bamboo, the ergonomic handle offers a superior tactile experience compared to wood. Set at a comfortable 110° angle, it provides a secure and pleasant grip, perfect for solo tea enjoyment.
[High-Quality Craftsmanship]
Our mug is meticulously crafted from premium ceramic clay, achieving a long-lasting, lead-free finish. Fired at high temperatures, it ensures exceptional durability. Though dishwasher safe, we recommend hand washing to preserve the bamboo handle. Not microwave-safe.
[Elegant Gifts for Tea Lovers]
Our ceramic mug with lid is carefully packaged with protective foam to ensure safe delivery. It makes an ideal gift for tea lovers on occasions such as birthdays, Mother's Day, Thanksgiving, Christmas, and weddings. If you have any issues, we'll quickly address them to ensure your satisfaction.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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